The Preston franchise of Revive! Auto Innovations has been shortlisted for the prestigious Customer Service Award at this year’s Lancashire Red Rose Awards.
The awards ceremony, which is set to take place on Thursday 9th June at the Winter Gardens Blackpool, will celebrate the businesses that keep the Lancashire economy alive and thriving.
In shortlisting Revive! Preston, the judging panel concluded that the firm has a proven track record of going above and beyond to deliver a first-class customer service experience.
Judges were particularly impressed by Revive! Preston’s excellent Trustpilot review rating of 4.9 / 5, with 99.7% of reviewers rating the experience as Excellent or Good. In fact, Revive! Preston has not been the recipient of a single 1-star or 2-star review on Trustpilot in the business’ history since joining in October 2019.
Local area manager at Revive! Preston, Mike Morgan, commented: “When I started this operation in 2012, it was a one-man operation out of just one van. Ten years on, we now employ 5 technicians and 5 vans.”
“Central to this growth has not only been the execution of high-quality vehicle repairs, but also delivering the very best level of customer service. It’s fantastic to be recognised for our efforts in this regard alongside other successful businesses in the Lancashire area.”
Revive! managing director of sales and marketing, Mark Llewellyn, added: “Being a mobile repair specialist, quality customer service is at the very foundation of our business model. It’s fantastic to see that our Preston franchise has embodied our values to the extent that they have been recognised for this prestigious award, and we’d like to wish Mike and the team the very best on June 9th.”
You can find out more about the Revive! franchise opportunity by clicking here.