Leadership and Culture approach gains industry recognition

Leadership and culture Revive! leaders picking up their award at the BFA awards

Year on year Revive! Auto Innovations, the UK’s leading SMART repair network wins major awards for every aspect of their business – but perhaps the most important accolade so far was achieved this month when Revive! won the Leadership and Culture award in the 2023 HSBC bfa British Franchise Awards.

Commenting on the award, joint managing director (operations and finance) Terry Mullen said: “We are absolutely delighted to win this award as it shines a spotlight on the values led culture which has always been at the heart of our business. Having a clear, shared vision has enabled us to go from strength to strength as one united family.  We’re all on the same page, dedicated to putting our people and our customers first.  Head office staff and franchisees alike buy in to our four clear and powerful core values of integrity, outstanding customer service, unity, and technical excellence, so this award is as much for them as it is for us.”

At the awards ceremony, Pip Wilkins, CEO of the bfa commented: “This outstanding franchisor stood out for its passionate commitment to vision and values, placing people, franchisees, and staff at the heart of the business, and their brand’s consistent investment in people has paid off with remarkable results: a £2 million increase in sales, a 14% boost in retention, and the prestigious Platinum Investors in People status.”

Added joint managing director (sales and marketing) Mark Llewellyn: “We continue to build the business by delivering our values. We posted our strongest ever month of revenue in October 2023, surpassing £2M network sales for the very first time. These results clearly demonstrate that the hard work of the whole team and the value that we consistently deliver to our customers goes way beyond just repairing cars.”

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