In spite of the challenging economic climate, an enterprising Lincoln resident has defied the odds and transformed an empty industrial unit into a quarter of a million-pound cosmetic vehicle repair business, in just one year.
Russell Hudson, owner of Revive! Lincoln, took on the empty unit in North Hykeham in June 2021 with ambitious plans to build a rapid repair centre, to complement the already successful mobile repair business he launched in 2006. Russell’s vision soon became reality, quickly going from an empty unit with no staff to a state-of-the-art facility offering a high-quality cosmetic vehicle repair service to motorists in the Lincoln area.
Russell said: “We have already invested heavily in the repair centre to provide a variety of specialist services to motorists in the Lincoln area, and the number of people we’ve helped get back on the road and the success we’ve had has really motivated us to grow even more.
“Our team have worked incredibly hard to make the rapid repair centre a success and our focus is always on convenience for the customer. We hope that, despite the tough economic circumstances people are in right now, this shows that you can still grow a successful business if you do the little things well and treat people the right way.”
The centre provides a long list of specialist repair services for motorists in the Lincoln area, including diamond cut refurbishment, powder coating and colour changes for alloy wheels, as well as vehicle body paint repairs, with the time it takes to conduct repairs being much faster than a conventional body shop. For longer repairs, the business offers a courtesy car to customers while their vehicle is being repaired.
A large part of Russell’s success can be attributed to his high level of customer service, demonstrated by Revive! Lincoln’s Trustpilot reviews, with 98% of customers rating the service as excellent or good.
Russell concluded: “I’d like to thank my team of repair technicians who have been at the front and centre of our success in delivering the very highest level of work, and if our reviews are anything to go by, it’s clear that our customers agree. The growth we’ve achieved in just one year is proof of the hard work our team has put in from the beginning.”
To learn more about how you can grow a succesful SMART repair business with Revive!, visit: https://revivefranchise.com/the-business/